11/04/2008 – Over the years, Thecus® has prided itself on taking care of our customers.From purchasing the product, to setting it up, to working with it, to after-sales service, we strive for excellence on every aspect of the end-user experience. Recently, it has been brought to our attention that certain unscrupulous resellers are acquiring Thecus® products without authorization and selling them to unsuspecting end users.
We wanted to, first of all, inform users who may not be aware of this. Secondly, we want to remind all users to make sure that they are purchasing Thecus® products from authorized Thecus® distributors, as only products purchased from said distributors will be covered under our warranty.
A list of authorized distributors can be found on Thecus® website Where to Buy:
When purchasing Thecus® products, make sure you are dealing with an authorized distributor. This way, you can be sure that you are getting an authentic Thecus®product that is fully covered by our industry-leading warranty. Thecus® provides two-year warranty for its products only to the original purchaser of the product from a Thecus®-authorized distributor.
Thanks for your continued support.
Thecus® Technology Corp. specializes in IP Storage Server solutions, including Network Attached Storage (NAS) , DAS, External Storage and Wireless Media NAS (Bank ) products. The company was established in 2003 with the mission to make technology as transparent and easy-to-use as possible, and to make products that are not only the best on the market, but are accessible to experts and novices alike. With a best-in-class R&D team highly experienced in storage hardware and Linux software and with a keen customer focus, Thecus® stays close to the market to develop high-quality products to fulfill the storage Server needs of today's world.
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Established in 2004, Thecus Technology Corp provides market leading network attached storage and network video recorder solutions, committed to revolutionize how everyone from home user to enterprise level business centrally stores, manages and accesses their digital data both onsite and cloud-based. Thecus strives to deliver continuous innovation through cutting edge technology and design to provide data storage with the most customer-friendly platform, rapid performance and robust security. In May 2016, Thecus was formally acquired by Ennoconn Corporation and thus became part of the Foxconn IPC Technology group. Partnered together this diverse group of companies work in tandem to provide a total IoT (Internet of Things) solution. Now with an unparalleled portfolio to work with, Thecus is collaborating to bring unprecedented change to the network storage industry.